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+91 773788 0885
info@babli.in
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1. ORDER

From the “order history” area of your account page, you can monitor the progress of your order. A confirmation email will be sent to you once your order has been sent. Hey, “you” can track the status of your order from the “order history” part of the website. You can track orders using your order ID or tracking ID on our tracking page after they have been dispatched. You can track your order at bAbli-Track When will I get my product? Our processing time, excluding public holidays, is 2-3 business days before an order is mailed out! A confirmation email will be sent to you once your order has been dispatched. On our tracking page, you can follow orders using your order ID or tracking ID. 5-7 working days for delivery in metro areas 7- 10 working days for the rest of India If you wish to receive your order faster contact us on WhatsApp at (+91) 7737-880-885
1.1 Do you have a same-day delivery service?
Unfortunately, we don’t provide any such services but we’ll surely consider them in future. For any other queries contact our customer support team on WhatsApp at (+91) 7737-880-885 before 6 o’clock (except on Sundays).
1.2 How much time does delivery take?

Orders are processed daily before 11 a.m., excluding holidays. After dispatch, delivery typically takes 5 to 7 working days in major cities and 7 to 10 working days elsewhere in India.

Your package will be delivered from Ahmedabad, Gujarat.

 

1.3 Do you have any shipping charges on international/within-India orders?

For orders less Rs. 1000, we charge Rs. 150. Currently, we deliver pan India.

1.4 How do I cancel my order?
If you want to cancel your order, get in touch with customer service mail us at info@babli.in or Whatsapp us at (+91) 7737-880-885, kindly include your order ID. Only then will we be able to cancel your order the same day, before it leaves our warehouse. Unfortunately, we won’t be able to cancel your order once it has been dispatched from our warehouse When your order is canceled, we will start the refund process right away. Please anticipate three to five business days for the refund to appear. Money that is refunded will be put back into the original payment method that was used to make the purchase. Money is refunded only if a pre-paid order gets canceled by us. In other cases, we provide store credit in your Babli account with a validity of 6 months
1.5 Can I change the items in my order?
Unfortunately, it is not possible to modify the order but instead, we can cancel your order and you can place a new order. Or get in touch with us on Whatsapp for more details (+91) 7737-880-885.
1.6 Can I change my shipping/billing address?

Yes, once you have placed your order you shall receive a Whatsapp message for confirmation. Kindly follow the step for any changes.

1.7 I have a discount code, how can I use it?

Key in the voucher code at the field “Voucher Code” and click “Add” in your Shopping Cart page before proceeding to check out. Please note that we are unable to manually apply the voucher code to your order if you have missed keying it during check out. Kindly ensure that all information is correct before confirming your purchase.

1.8 How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

2. PAYMENT

2.1 What are the payment options available?

We accept both pre-paid and COD orders All pre-paid orders are processed through razor pay (payment gateway) and all major credit/debit cards, net banking, UPI, and wallets are accepted.

2.2 How many days does it take to receive a refund?

Unfortunately, we don’t provide refunds. In case of order cancelation, return, or exchange we provide a store credit to your Babli account with a validity of 6 months… ( Frame your words as per our policies ).  In case of a cancelation from our end of a pre-paid order refund shall be issued within 24hrs.  Please give the refund three to five business days to appear in your account. The money will be returned to the original method of payment that was used to make the purchase.

2.3 Do you have cash on delivery?

We do offer cash-on-delivery with no extra charges

3. RETURN

3.1 How do I exchange or return my order/product?
Please get in touch with us in 2 days from the delivery. Our team will be available to guide you further. Contact us on Whatsapp at (+91) 7737-880-885 or mail info@babli.in
3.2 Can I return my order after Two days?

While we always work to provide our customers with the best possible service, there are situations when we appreciate that it may not be possible to register a request within the allotted period.

Please Whatsapp or mail to send your inquiry to customer service. provide us with the original product image, and we’ll work to find the best solution for you.

3.3 How much time does it take for a returned item to reach the warehouse?

It takes about 10-12 business days for the returned order to be delivered back to us.

4. GENERAL

4.1 When is the next drop?

Whatsapp us for more information

4.2 Are there any discounts on 1st purchase?

Subscribe to receive 10% off your first order. Following your subscription, you will receive an email with a promo code to use at the checkout.

4.3 How can I get an invoice for my purchase?

Please reach us at babli.in to get the Invoice for your purchases.

4.4 What is the possibility of getting out-of-stock products?

Being a small business we don’t restock our products but come up with new collection as soon as possible. But if there’s anything we might have in the back of our minds, we’d appreciate a text.

Please take note that our products typically run out of stock 21 days after being introduced, thus we strongly advise making a fast purchase.

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+91 773788 0885

info@babli.in
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CONTACT

+91 773788 0885

info@babli.in
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