Due to the time and care that goes into each product, we are unable to issue refunds on orders.
Please contact us at info@babli.in within 2 Days of receiving the product to request a return/exchange. Our team will contact you within two business days to discuss your concerns. Please cooperate with them and, if necessary, supply them with more information or visual proof.
There is a minimal return pick-up charge of Rs. 150/-Â Charges are only accepted via online mode, once the payment is and pick-up will be arranged once payment is received, for using our courier service which will pick up your item from your doorstep.We will pick up your order within 3 working days once your return request has been granted and service charges (Rs 150/-) have been paid. The exchange process takes between 10 to 15 days. Any additional information will be sent to you via email. Please keep in mind that we are not responsible for shipping company pick-up delays. Please make sure the clothing is unworn, in its original packaging, and has all of the original tags before returning it. Our team will examine the reason for the exchange once we get the returned package, and depending on the applicable jurisdiction, we will process the exchange. If your size is not available for exchange or you do not wish to purchase anything at this time, a 6-month store credit will be issued. Store credit will be offered with a six-month expiration date if your size is not available for exchange or you don’t want to buy anything right away.
Be sure to carefully review our size chart before placing your order to ensure a smooth transaction and prevent having to exchange your item.
Discounted, sale, and customized items cannot be returned or exchanged. Please be aware that all products are manufactured from the best materials and handwoven fabrics. Many of the procedures are carried out by hand. The occasional irregularities that may appear are typical of the handcrafted process and are not regarded as product flaws.
RETURN
Due to the time and care that goes into each product, we are unable to issue refunds on orders. Only fulfillment problems, such as erroneous shipping or missing items, are the basis for processing refunds. Within a week of the start of the transaction, the money will be returned via the original method of payment.
At Babli, every design and product undergoes rigorous quality inspections. However, if you do receive a damaged item, please let us know within two days of receiving your order by contacting us at info@babli.in. Babli must be notified of the damage and your intention to return the clothing within two days of receiving it.
REFUND
If we cancel a prepaid order, a refund will be credited to the customer’s bank account within 7 working days of the order cancellation date. However, if a customer cancels an order, a refund will be issued in the form of store credit within 7 working days of the cancellation date.
Your item must be unworn or unused, with tags still attached, and in the original packing in order to be eligible for a return. The invoice or other evidence of purchase is also required. Money would be credited into your bAbli store credit for future purchases once we received the return and the quality check is done. The store credit amount would be valid for 6 months.Â
You can get in touch with us at @info@babli.in to begin a return.
Issues and damages:
Please check your order when it arrives and let us know right away if anything is damaged or defective so we can look into it and make it right.
Exceptions / non-returnable items:
Unfortunately, we cannot accept returns on sale items.
